Selling the best products at the best price, that's our goal, and to satisfy our customers is our motivation. Offering thomann an excellent service is by no means less important. We want you to get the most for your money while shopping with us, and therefore we have devised our own credo: Added Value. For instance, we've been offering a general 30-day money-back guarantee since 1995 - long before thomann the EU came up with the directive on mail order purchases. On top of that, in 2005 we decided to offer an extended warranty period of three years - out of our own pocket! Service means more to us than smiling employees, it's the smile on the faces thomann of our customers.
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