Я написал им этот текст, вот что они ответили через 2 минуты:
Your support ticket has been created
Thank you for contacting Plugin Alliance support. We will respond to your request as efficiently as possible.
For a possible solution for the issue you are having, please feel free to visit our
Support FAQ page.
Please note:
We have decided to temporarily suspend all sales, services, and support to Russia and Belarus per sanctions and solidarity against the Russian government's attack on Ukraine.
Thank you for your understanding and support during these difficult times
Regards,
Plugin Alliance