А мне с моей проблемой советовали опять ждать
Joe Kuo (Positive Grid
Jun 23, 09:15 PDT
Hi Rommel,
That' good for now, wait for my update please, thanks!
Kind Regards,
Joe Kuo
Positive Grid Support
www.positivegrid.com
store.positivegrid.com
Rommel
Jun 22, 09:46 PDT
Hi Maines
Thanks for writing.
I Have Win64. For a long time and use the product Positive Grid: BIAS AMP, BIAS, FX, BIAS PEDAL for creating and recording music. Under all software updates I have not experienced difficulties with the installation. The first call occurred last year with the release of update BIAS in FX version standalone. Your colleagues are bravely solved this problem for several months and decided with honor. To change the folder name from Cyrillic into English letters, I'm afraid that would not violate existing relationships. What additional information I can send your engineers?
With best wishes
РВ
>Вторник, 21 июня 2016, 3:30 +03:00 от "Maines Chao (Positive Grid)" <
support@positivegrid.zendesk.com>:
Maines Chao (Positive Grid)
Jun 20, 17:30 PDT
Hi Rommel,
Thanks for writing to Positive Grid.
Thanks for the detailed info. For installation, please make sure you own a 64 bit device. Also, if possible, do you mind try to change your username (the folder) to plain English letters? Not sure if that's the case.
We will report this to our engineers immediately and see how they can help.
Please patiently wait for our update!
Best regards,
Maines
Positive Grid Support
www.positivegrid.com
Rommel
Jun 18, 09:47 PDT
Hi!
Send in a giff file, where you can see everything. Can't install a new version or as a plugin in a DAW or as a standalone app. This happened in his time with the BIAS FX standalone
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